Privacy Policy

    Last updated: January 20, 2024

    Introduction

    Steer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    Information We Collect

    Personal Information

    We may collect personal information that you provide directly to us, including:

    • Name, email address, and phone number
    • Mailing address and ZIP code
    • Vehicle information (for trade-in estimates)
    • Financial information (for financing applications)
    • Driver's license information (for test drives and purchases)

    Automatically Collected Information

    When you visit our website, we automatically collect certain information, including:

    • IP address and device information
    • Browser type and operating system
    • Pages viewed and links clicked
    • Time and date of your visit
    • Referring website address

    How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process transactions and send related information
    • Respond to your inquiries and provide customer support
    • Send promotional communications (with your consent)
    • Analyze usage patterns and improve user experience
    • Comply with legal obligations

    Information Sharing

    We may share your information with:

    • Dealers and partners to facilitate vehicle purchases
    • Financial institutions for financing applications
    • Service providers who assist with our operations
    • Law enforcement when required by law

    We do not sell your personal information to third parties for marketing purposes.

    Cookies and Tracking

    We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit some features of our website.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Object to certain processing of your information

    California Privacy Rights

    California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information.

    Children's Privacy

    Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    • Email: privacy@steer.com
    • Phone: (608) 212-9161
    • Address: 1234 Auto Boulevard, Austin, TX 78701